Return Policy:

We take special care in packing your order, but some orders may shift in transit and may cause parts to become loose or fall off. Please note that very minor imperfections on models, while not common, do occur. However, some models may be received defective beyond repair, and we will be more than happy to replace the model for you. If your merchandise arrives damaged, keep the original shipping carton and email us immediately so that we may file a claim with shipping carrier. Unauthorized returns will not be accepted. Please email us for RMA number, we will not accept returns without RMA number. Orders shipped to P.O. Boxes or internationally will not be covered by shipping carrier if damaged.

    
Shipping charges will not be refunded if your order is returned for one of the following reasons:

1. Purchased item somewhere else and did not cancel your order with us before it was shipped.

2. Changed your mind and did not cancel order before the order was shipped.

    
Refused shipments.

1. Orders returned without explanation.

2. Did not like the item after you received it, we do not guarantee satisfaction.

3. Failure to follow our Return Policy.

4. 15% Restocking fees will be charged on all cancelled orders.

5. You have moved and failed to notified us of your new address before we shipped your order. If you wish the order to be shipped to your new address after it is returned to us you will be charged a new shipping charge.


We do not have control of manufacturer imperfections that are common with factory produced models, DiecastModelsWholesale.com may not be held responsible for return shipping costs. We will however, replace any defective merchandise within 7 days of our shipping date and the replacement will be shipped at our cost. All returns must be received in original packaging. If item was taken out of the box, we will charge %15 percent restocking fees.


Privacy Policy:

Collection of Personal Information

DiecastModelsWholesale.com collects personal information including, without limitations, name, address, e-mail address, telephone, demographic data and member identification number from its members and users. DiecastModelsWholesale.com may collect such personal information as part of the registration process for members or when members or users submit comments or other correspondence to DiecastModelsWholesale.com through its web site or otherwise. Additionally, DiecastModelsWholesale.com may collect personal information through its web site by using cookies or other methods of monitoring web usage. We do not market, sell, or trade this information to any outside companies, but collected information may be shared with our business partners. We may, at times, use the demographic information as a marketing or promotional tool. When we do that, we will make sure it remains entirely anonymous.

Cookies

DiecastModelsWholesale.com uses cookies to keep track of its members' and users' activity. The type of cookies we use do not get stored on your computer, rather they expire once the browser is closed.

Security

Our site's registration form requires users to give us contact information (a valid email address), unique identifiers (a password), financial information (credit card number), and demographic information (such as a zip code). When this type of information is collected it travels through the Internet in encrypted form. DiecastModelsWholesale.com uses Secure Sockets Layer (SSL), which provides strong cryptography, to transfer all of the personal information to DiecastModelsWholesale.com. Financial and login information (password) are encrypted and stored in that form on DiecastModelsWholesale.com servers.

If you have questions concerning this policy please email us at cs@diecastmodelswholesale.com

Affiliate Program:

DiecastModelsWholesale.com has partnered with Comission Junction, one of the world's leading and most reliable affiliate network to provide you with a one-stop affiliate marketing solution. We offer great commission rates for our Affiliates. Please visit link below to become one. We look forward to do business with you in the future.

https://signup.cj.com/member/brandedPublisherSignUp.do?air_refmerchantid=2357926

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