Return Policy & Affiliate Program

We take special care in packing your order, but some orders may shift in transit and may cause parts to become loose or fall off. We do not have control of manufacturer imperfections that are common with factory produced models.  Please note that very minor imperfections on models, while not common, do occur. However, some models may be received defective beyond repair, and we will be more than happy to replace the model for you. If your merchandise arrives damaged, keep the original shipping carton and email us right away so that we may file a claim with a shipping carrier.  We will not be able to exchange items or take them back for refund if you do not email us upon receipt of damaged item or if items do not have an original factory box. All items have to be in the condition just as you received it, in original manufacturer box. Torn, scratched or opened boxes will not be accepted for exchange or for refund. Unauthorized returns will not be accepted. Orders shipped to P.O. Boxes or internationally will not be covered by shipping carrier if damaged.

Return Policy Guidelines:

1. All returns must be pre-authorized and come with a letter of email communication inside the box.
2. We must be notified upon receipt of any damaged items/s.  If we are not notified upon receipt of the damaged item/s, we will not be able to exchange the item.  
3. All defective models may be returned for replacement for identical items only.
4. A 15% restocking fee and original shipping fee will be charged on all refused or returned orders.  
5. We are not responsible for lost packages in the event you moved and forgot to change your shipping addresses.
6. If you are not 100% satisfied with your item, it must be returned in the original, unopened condition as it was received. We will refund the full amount, less 15% restocking fees and original shipping charges. The item must be returned within 30 days from the day you received it.
7. All returned orders that were initially sent with free shipping, will be charged the actual shipping cost to re-send the order.
8. If customers decide to cancel returned orders, that were initially sent with free shipping, we will charge actual shipping cost and 15% restocking fees.
9. If item is returned to us because the customer was not available to sign for the package, a 15% restocking fee and the original shipping fee will be charged.

Privacy Policy:

Diecastmodelswholesale.com collects personal information including, without limitations, name, address, e-mail address, telephone number, demographic data and a member identification number from its members and users. Diecastmodelswholesale.com may collect such personal information as part of the registration process for members or when members or users submit comments or other correspondence to Diecastmodelswholesale.com.com through its web site or otherwise. Additionally, Diecastmodelswholesale.com may collect personal information through its website by using cookies or other methods of monitoring web usage. We do not market, sell, or trade this information to any outside companies, but collected information may be shared with our business partners. We may, at times, use the demographic information as a marketing or promotional tool. When we do that, we will make sure it remains entirely anonymous.

Cookies:

Diecastmodelswholesale.com uses cookies to keep track of its member’s and user’s activities. The type of cookies we use are not stored on your computer, rather they expire once the browser is closed.

Security:

Our site's registration form requires users to give us contact information (valid email address), unique identifiers (password), financial information (credit card number), and demographic information (such as a zip code). When this type of information is collected it travels through the Internet in encrypted form. Diecastmodelswholesale.com uses Secure Sockets Layer (SSL), which provides strong cryptography, to transfer all of the personal information to Diecastmodelswholesale.com. Financial and login information (a password) are encrypted and stored in that form on DiecastModelsWholesale.com servers.

Affiliate Program:

Diecastmodelswholesale.com has partnered with Commission Junction, one of the world's leading and most reliable affiliate network to provide you with a one-stop affiliate marketing solution. We offer great commission rates for our Affiliates. Please visit the link below to become one. We look forward to do business with you in the future. https://signup.cj.com/member/brandedPublisherSignUp.do?air_refmerchantid=2357926 We thank you for visiting our website.