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Customer Service

 

Thank you for being interested in www.Diecastmodelswholesale.com. Since 2005, Diecastmodelswholesale.com has been one of the largest direct online sources for diecast model cars. We are dedicated to providing you, our customer, with quality merchandise, competitive pricing, quality service, and an overall only positive experience dealing with our company. Feel free to email us at cs@diecastmodelswholesale.com and we will reply within 24 hours and resolve any issues you may have. We are always here for you.

 

We welcome merchandise pickups Tuesday through Friday. Please make sure your order is placed on our website and Order Pickup is chosen as a form of payment at checkout prior to pickup. Please bring a printout of your order or your order number when picking up your products. Note: unfortunately, we will not be able to apply coupon codes on pickup orders.

 

Phone:  213-614-7971
Fax:      213-614-7973
Email: cs@diecastmodelswholesale.com
Wholesale Inquiries: wholesale@diecastmodelswholesale.com

 

FedEx Ground / Home Delivery Shipping Time

All orders have to be placed before 1 pm PST in order to be shipped out the same day. All delivery times are estimates only. We ship and deliver only on business days.

If you choose expedited shipping by UPS, UPS does not count a pickup day as a business day, delivery will be made on the 4th business day for UPS 3 Day Service and on the 3rd business day for 2 Day Service. UPS Next Day Service will be delivered the Next Business day excluding Saturday.

 

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